Registered NDIS provider in Australia 24/7 support line 1300 582 956
About us

Empowering people to live fulfilling lives

A support worker and participant smiling together
Participants enjoying a community outing
About us

Who we are

At One Direction Support, we are a registered NDIS provider based in Point Cook, delivering personalised disability support services across Melbourne and surrounding suburbs.

We are committed to empowering people with disabilities to live with dignity, independence, and confidence. Our person-centred approach recognises that every individual has unique needs, preferences, abilities, and goals.

Our dedicated team provides a range of supports, including assistance with daily living, community participation, supported independent living, and complex care needs. We focus on building trusting relationships, promoting participant choice and control, and delivering safe, respectful, and culturally inclusive services.

Our mission

To empower people with disabilities through personalised, high-quality, and compassionate support that promotes independence, dignity, choice, and inclusion. We are committed to creating meaningful opportunities for every participant to achieve their goals, build confidence, and live life on their own terms.

Our vision

To create an inclusive community where people of all abilities feel valued, respected, and empowered to thrive. We aspire to be a trusted disability support provider recognised for delivering person-centred care, fostering meaningful connections, and making a positive difference in people's lives.

What sets us apart

Why choose us

01

Person-Centred and Tailored Support

Your needs, choices and goals are at the heart of everything we do. We provide personalised NDIS supports that respect your individuality, promote independence and empower you to live life on your own terms.

02

Inclusive and Empowering Environment

Everyone deserves to feel valued, respected and included. We foster a welcoming and supportive environment where participants can build confidence, develop meaningful connections, explore new opportunities and actively participate in their communities.

03

Compassionate and Dedicated Team

Our caring and skilled support workers are committed to delivering safe, reliable and high-quality support. We build meaningful relationships based on trust, respect and understanding, ensuring every participant feels heard, supported and empowered.

Our promise

Quality, Safety and Support You Can Trust

At One Direction Support, we are committed to providing safe, compassionate and person-centred disability support that respects your choices, promotes independence and prioritises your wellbeing.

Our Commitment to You

  • Choice and Respect: Your rights, privacy and preferences come first.
  • Clear Communication: Open, honest and respectful communication.
  • Skilled Staff: Trained, screened and compassionate support workers.
  • Personalised Support: Services tailored to your needs and goals.
  • Safe and Inclusive Care: A welcoming and supportive environment.
  • Quality and Safety: Commitment to the NDIS Practice Standards.
Let's talk

Ready to take the next step together?

Chat with our friendly team about your goals and your NDIS plan.

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